One of our biggest risks is responsible gaming risks. GRC technology can help us a lot in tracking this risk instantly, and taking measures to mitigate it.
Group Audit Director
Shelagh Larkin, Senior Director - eGRC Program, Canadian Imperial Bank of Commerce (CIBC) and Ryan Rodriguez-Wiggins, Senior Director, MetricStream discuss CIBC’s holistic approach to its GRC program, and how collaboration between the various lines of defense enables long-term GRC vision.
Senior Director - eGRC Program
One of the highlights of our GRC implementation is the successful use of the survey module as a global first level assurance activity. In the last 6 months alone, we've completed close to 10,000 first line assurance verification. This is supporting our control testing and eventually helping us to demonstrate the effectiveness of our controls.
GRC Platform Owner
Second and third line of defense are finally speaking with each other, exchanging information. We have broken the silos that we had grown into. We have extended the program to the local banks and they have received it quite happily.
Emanuel Pedro Goncalves
[GRC] is truly a strategic implementation. [By using a GRC tool], you can save a lot of time, streamline your processes, and get people across the organization to use the same tool, thus increasing transparency and accountability.
Blue Cross Blue Shield of Michigan
We are moving away from multiple platforms and complex spreadsheets to a single instance of the MetricStream platform. This has enabled greater collaboration between our teams as well as standardization and simplification of our ways of working.
Product Manager for Enterprise Risk
Department for Work & Pensions