MetricStream Business Continuity Management empowers enterprises to execute and manage an eﬀective business continuity and disaster recovery (DR) program. It provides a ﬂexible, integrated, and robust platform to meet multiple BCM (Business Continuity Management) needs, including business continuity planning, risk assessments, disaster tracking, and recovery action initiation and management.
The product enables a centralized approach to recovery planning and crisis management. Emergency mass notiﬁcation capabilities, as well as mobile-enabled access to continuity plans and crisis reports (both online and oﬄine), improve response time during a critical event.
Business Continuity Management
Measure Your Program Outcomes
decrease in the time taken to create and review a business impact analysis
reduction in the costs of managing a scaled-up business continuity planning and exercise process
Ensure Uninterrupted Operations, Respond Better and Recover Faster from Disasters
MetricStream Business Continuity Management software, built on the MetricStream Platform, empowers enterprises to execute and manage an eﬀective business continuity and disaster recovery (DR) program. It provides a ﬂexible, integrated, and robust platform to orchestrate business continuity planning, risk assessments, disaster tracking, recovery action initiation, and emergency mass notification in case of crises.
How Our BCM Software Helps You
Centralized Process and Asset Inventory for Maintaining Organizational Hierarchy
Leverage MetricStream’s centralized library to maintain a hierarchical structure of your organization, including objectives and relationships between processes, sub-processes, and dependent assets.
Proactive Approach to Business Impact Analysis
Trigger Business Impact Analysis (BIA) surveys and automate cumulative criticality scoring through the mapping of Recovery Time Objective (RTO) and Recovery Point Objective (RPO). Map RTO and RPO dependencies through the product’s business process modeling capabilities and visualize them with the Data Explorer.
Structured and Systematic Continuity Planning
Create and maintain continuity plans from templates and link these plans to business processes, critical resources, functions, IT assets, locations, and key contacts. Test business continuity and recovery plans to check if the activities outlined are effective and up-to-date. Manage course corrections with streamlined workflows.
Qualitative and Quantitative Business Continuity Risk Assessments
Perform qualitative and quantitative assessments of business continuity risks impacting key processes and assets. Gain a comprehensive view of aggregated risks across geographies and business units.
Robust Emergency and Crisis Management System
Implement powerful workflows to declare, report, and follow a crisis to closure. Monitor risk profiles, control ownership, and assessment plans. Record the crisis remediation status using real-time graphical charts.
Emergency Mass Notifications for Accelerated Response Strategy
Trigger emergency mass notifications in case of crisis/risk event. Create and manage emergency call trees and user distribution lists, as well as emergency notification templates across 25+ channels.
AI-Powered Intelligent Issue Management
Manage, track, and close issues and actions triggered from risk assessments, planned exercises, and crises. Leverage AI/ML to quickly and intelligently identify issues based on relation and recommend issue classification and action plans.
Integration with Vendor Risk Management to Achieve Business Resilience
Ensure uninterrupted operations across your extended ecosystem by integrating with Third-Party/Vendor Risk Management product. Conduct business continuity assessments and analyze risks across vendors ecosystem.
Mobile Capabilities for Continued Operations
Create and publish business continuity plans on MetricStream’s mobile app anywhere and anytime. Send and track emergency notifications during crisis recovery.
How Our BCM Software Benefits Your Business
- Achieve operational resilience with better preparedness across enterprise operations, supply chains, and third parties
- Strengthen business resilience with a coordinated and agile strategy for recovery from business disruptions
- Drive better decisions with the help of a 360-degree business impact analysis that helps prioritize key assets and processes for recovery
- Improve the agility of incident response through seamless integration with emergency mass notification systems
Trusted by Leading Brands
First Citizens Bank Trinidad and Tobago
Case Study: Akhenaton Marcano, Assistant General Manager – Group Operational Risk and Controls, First Citizens Bank
Standard Chartered Bank
Dermot McCarthy, Head of Crisis Management, Standard Chartered discusses implementing MetricStream Business Continuity Management
Frequently Asked Questions
Yes, you can leverage MetricStream’s GRC Library to maintain a hierarchical structure of the organization, including objectives and relationships between processes, sub-processes, and dependent assets.
Yes. You can trigger Business Impact Analysis (BIA) surveys to identify critical assets and processes. Further, you can map Recovery Time Objective (RTO) and Recovery Point Objective (RPO) dependencies through the product’s business process modeling capabilities and visualize them with the Data Explorer. Standard templates enable you to create and maintain continuity plans. Link these plans to business processes, critical IT assets, locations, and key contacts. Define recovery tasks and timelines using Gantt charts.
Yes. You can create and manage emergency call trees and user distribution lists, as well as emergency notification templates across 25+ channels.
MetricStream software provides intelligent issue management capabilities to manage, track, and close issues and actions triggered from risk assessments, plan exercises, and crises. Leverage AI/ML to quickly identify issues based on relation and recommend issue classification.
You can explore our Operational Resilience solution, which brings all aspects of the business and operational resilience framework on to a single unified platform by seamlessly embedding risk management practices into compliance, cybersecurity, vendor risk management, and business continuity planning to prepare for and prevent potential disruptions. To request a demo, click here.